--- ## Build new models for value creation with our stakeholders ### 2020 Target Establish a major partnership based on creating shared value in every zone and every growth segment Creating shared value Obtaining social license to operate ### Veolia interacts with all local stakeholders, from local authorities, institutions, civil society, citizen-users of our services, to enterprises and industries. Our relationship with the stakeholders has expanded considerably in recent years with the emergence of civil society, NGOs, social entrepreneurs, consumer associations, social solidarity players, academics and so on. These new players are pushing the perimeter of the traditional business models, leading to the evolution of new business model with co-creation of shared values. Veolia obtains social license to operate by offering solutions that ensure our customers’ operations do not comprise the benefit of the local areas in which they operate. This requires continuous inventiveness in order to jointly build partnerships and initiatives that will create value. --- ## Contribute to local development ### 2020 Target Maintaining expenditure reinvested in the regions above 80% Support local development Contribution to sustainable development With Veolia’s in-depth knowledge of the regions, we contribute to the dynamism and development of the regions on a day-to-day basis. Our solutions cover all aspects of the sustainable regions of the future: smart, resilient, socially integrated cities that are pleasant to live in. --- ## Supply and maintain services crucial to human health and development ### 2020 Target Contribute to United Nations Sustainable Development Goals defined in September 2015 Improve access to resources, replenishing and conserving resources Solidarity